The first step is to browse through our wide selection of souvenirs. A good place to start is at the top of the page where there are two main links: "Shop by regions" and "Shop by collections".
- "Shop by regions" will show you the listing of the main regions of the World. Go to the continent of your choice and select a country. For some larger countries, a list of subdivisions - such as US states - will appear that you can select from.
- "Shop by collection" is another way to navigate our website. Choose this route if you collect the particular type of souvenirs, regardless of a country or city.
Also you can just input your requirements in the search box at the top of any page.
When you are browsing a category or search results, you can filter the products by type (magnets, bells, dolls, etc.). On a desktop this is done using the filter menu to the left of the page. On a mobile/tablet tap the green “Filter Products” button appears at the bottom of the screen.
When you've found a souvenir you're interested in, click or tap the name to see a full description. To add an item to your shopping cart, click or tap "Add to Cart". You can add any number of items to your Shopping Cart by using the up and down arrows to the left of the "Add to Cart" button. When you are ready to check out, click on the shopping cart icon at the top-right of the page.
After you have confirmed payment, your order will receive a "Processing" status (see info about statuses above).
If we have any questions with your order, we will contact you using the information you have provided (email, phone number). We will prepare your order and ship it within two working days (Monday to Friday); the tracking number is always provided after shipping.